政策及隐私

升级: November 1st 2018

因为隐私是你使用我们服务的原因,我们意识到根据我们能收集到的东西,我们必须走单一的路线。

数据收集

当你查看我们的网站

我们不使用任何第三方的跟踪和分析服务,让您在本网站的活动都掌握在我们这里(你的ISP)。我们使用开源的Piwik网络分析平台来衡量我们网站的使用,托管在我们的服务器。Piwik是用来分析我们的网站访问者的信息统计。当您的Web浏览器加载在我们的网站的页面,一小段JavaScript代码在浏览器执行,提交信息如你的浏览器的用户代理,执行语言,屏幕分辨率,推广的网站,和你的IP地址的子集(前3个字节)。我们可以设置cookies,如果你是指我们通过我们的推广计划加入,以补偿的人谁推广的你,如果你选择注册。推广者不会看到任何你的信息

当你注册

We only require a username and password when you signup to our service. Email can be provided if you wish to be able to recover your password in case you forget it, as well as receive periodic service updates. We use 3rd party payment processors. When you pay for a premium account, we store the transaction ID of your payment for a period of 30 days for fraud prevention purposes.

当你使用我们的服务

When you use Windscribe, we keep the following data associated with your account:

  • Total amount of bytes transferred in a 30 day period. Bandwidth reset date is in your "My Account" section.
  • Timestamp of your last activity on the Windscribe network.

This data is used to enforce free tier limitations, prevent abuse and weed out inactive accounts.

The following data is NOT stored:

  • Historical record of VPN sessions
  • Source IP
  • Sites you visited

We are firm believer that one's browsing history should be taken to one's grave.

当你在我们的服务器是活跃的

For the duration of your connection the following is stored in server's memory. This data is immediately discarded when you disconnect:

  • OpenVPN/IKEv2 username
  • Time of connection
  • Amount of data transferred

The following data is stored in a central location:

  • Number of parallel connections at any given time to prevent rampant abuse and account sharing.
  • A counter is incremented that stores total number of bytes downloaded/uploaded in a 30 day period.

Anything that is not mentioned above is not stored.

Read More

The following is no longer applicable to Windscribe, as we replaced a bulk of the VPN authentication/bandwidth accounting system with a bespoke one in Q2 2018, which no longer requires us to delete anything after you disconnect, as there is nothing to delete.
Vast majority if not all of VPN providers use FreeRadius for authentication and parallel connection enforcement which MOST providers have. In default mode, the "raw data" looks like this. As you see, it shows the openvpn username, server IP connected to, when the session was started, terminated, and how much data was transferred. The column titled "callingstationid", by default, has the connected user's IP address. When we still used this system, we modified our instance to not supply this information. So to check how many parallel connections a user has, you simply look in this table and check how many records exist for a single username, with no session termination timestamp. After the user's session is terminated, the record stays in the database. Unless the provider physically removes the record via a cleanup script, it will stay there forever. Providers that keep logs, store this data for 30 or more days, and then remove it... allegedly.
Our bespoke system eliminates the need for this session table entirely. This data resides only in server's memory while you're connected, and is immediately discarded by the VPN server when you disconnect. Since it doesn't get logged into a permanent database, there is nothing to delete.

当你离开

If for some strange reason you decide not to use our service anymore, the only piece of information that will remain is your username, password and email address (if you provided it). We periodically prune inactive accounts. You can delete your account at any time in the "My Account" section.

用户数据的需求

Since we store the bare minimum for a customer to actually use our service, any request for user data would yield nothing of value. As we do not store any historical logs on who used which IP address, and since IPs are shared by dozens/hundreds of people at any given moment, so we cannot tie any activity to a specific account.

View Transparency Report

政策的改变

我们将尽力避免任何变化,包括将公司转移到不同的司法管辖区。如果激进的政策变化由于一场巨大的蜘蛛控制所有人类和迫使我们记录我们的用户在消费的威胁下,我们不能继续在上述条件下提供的服务,用户(有效的电子邮件帐户)将被通报。这将是你最不关心的,但是,你知道,因为巨大的蜘蛛。